Terms & Conditions
These Terms & Conditions govern your use of the GoChefSupply website and purchases made through our website. By accessing or using the website, you agree to these terms. If you do not agree with these terms, please do not use the website.
Information and Site Content
GoChefSupply makes reasonable efforts to ensure that product information displayed on our website is accurate and up to date. Product descriptions, specifications, dimensions, images, availability, and other information may be provided by manufacturers, suppliers, distributors, or other third parties.
Because product information may change and errors may occasionally occur, GoChefSupply does not guarantee that all website content is complete, current, or error-free.
If you identify incorrect product information or have questions about a product, please contact GoChefSupply customer service before placing your order.
Product images may differ slightly from the actual product due to manufacturer updates, photography, screen settings, or other factors.
Prices
Prices displayed on the GoChefSupply website are subject to change without notice.
The price applicable to an order is generally the price displayed at the time the order is submitted, subject to order confirmation, product availability, applicable discounts, taxes, shipping charges, and any pricing errors that may require correction.
GoChefSupply reserves the right to correct pricing errors and, when appropriate, cancel or adjust an order affected by an obvious pricing error.
Product Availability
Product availability, manufacturer lead times, and estimated shipping dates may change without notice.
An item being displayed on the website does not necessarily guarantee that the item is immediately available for shipment.
Certain products may be subject to manufacturer availability, special-order requirements, extended lead times, or other restrictions. Customers may be contacted if additional information or confirmation is required before an order can be processed.
Canceling or Modifying an Order
Once an order has been submitted, there is no guarantee that it can be modified or canceled.
If you need to cancel or modify an order, please contact GoChefSupply as soon as possible. We will review the order status and determine whether the requested change can be accommodated.
Depending on the order status, product type, manufacturer requirements, and other applicable circumstances, cancellation or modification charges may apply.
GoChefSupply reserves the right to cancel an order when necessary, including when a product is unavailable, incorrectly priced, unable to be fulfilled, or subject to other circumstances that prevent the order from being completed.
Payments
GoChefSupply accepts major credit cards, including Visa, Mastercard, American Express, and Discover.
Payment authorization may be required before an order can be processed or shipped.
Payment processing may be handled by third-party payment providers. Customers may be subject to the applicable terms and conditions of those payment providers.
Coupons and Promotional Codes
Coupons and promotional codes are valid only during the applicable promotional period and subject to any stated terms and conditions.
Coupons or promotional codes that have expired, are invalid, or do not meet the applicable requirements will not be accepted at checkout.
Unless expressly stated otherwise, coupons and promotional codes offered by third parties are not valid for purchases from GoChefSupply.
Only one promotional code may be applied to an order unless otherwise specified.
GoChefSupply reserves the right to correct, modify, suspend, or cancel promotions or promotional codes when necessary.
Sales Tax
Applicable sales tax may be collected based on the shipping destination and applicable federal, state, and local tax requirements.
Sales tax requirements may vary by jurisdiction and may change over time.
If you believe the tax applied to your order is incorrect, please contact GoChefSupply customer service.
Shipping
Shipping methods, carriers, delivery estimates, and shipping charges may vary depending on the product, order size, destination, manufacturer requirements, and availability.
Estimated shipping or delivery dates are not guaranteed unless specifically confirmed in writing by GoChefSupply.
Large, heavy, oversized, or freight-eligible products may require freight delivery and may be subject to additional shipping requirements or charges.
Please review the GoChefSupply Shipping & Returns Policy for additional information regarding shipping, returns, exchanges, and refunds.
Returns and Refunds
Returns, exchanges, refunds, and restocking fees are subject to the GoChefSupply Shipping & Returns Policy and any applicable manufacturer requirements.
Some products may be final sale or otherwise ineligible for return, including certain special-order products, furniture, parts, consumable products, hazardous-material products, and other products identified as non-returnable.
Customers should review the Shipping & Returns Policy before placing an order.
Special-Order and Customized Products
Certain products may be manufactured, configured, or ordered specifically for a customer.
Special-order and customized products may be subject to manufacturer-specific terms, extended lead times, additional charges, and final-sale restrictions.
Where applicable, special-order or customized status will be identified on the product page or communicated during the ordering process.
Customers are responsible for carefully reviewing product selections, configurations, dimensions, colors, materials, finishes, and other specifications before placing an order.
Website Use
You agree to use the GoChefSupply website for lawful purposes and in a manner that does not interfere with the operation or security of the website.
You may not attempt to gain unauthorized access to the website, accounts, systems, or data belonging to GoChefSupply or other users.
GoChefSupply reserves the right to restrict or terminate access to the website when necessary to protect the website, customers, or business operations.
Intellectual Property
Unless otherwise indicated, content appearing on the GoChefSupply website, including text, graphics, logos, photographs, product content, and other materials, is owned by or licensed to GoChefSupply or its respective content providers.
Website content may not be reproduced, copied, distributed, modified, or used for commercial purposes without appropriate authorization, except as permitted by applicable law.
Manufacturer Information and Warranties
Product warranties, specifications, installation requirements, and other manufacturer-specific terms may vary by product.
Where applicable, manufacturer warranties are subject to the manufacturer's terms and conditions.
GoChefSupply may assist customers with warranty-related inquiries, but the availability and terms of a manufacturer's warranty are determined by the applicable manufacturer.
Limitation of Website Information
GoChefSupply provides website content for general product and shopping information. We make reasonable efforts to maintain accurate information but do not guarantee that the website or all information displayed on it will always be complete, current, or free from errors.
Customers should contact GoChefSupply before purchasing when product specifications, compatibility, dimensions, availability, or other information is critical to their intended use.
Changes to These Terms
GoChefSupply may update these Terms & Conditions from time to time to reflect changes to our website, products, services, business practices, or applicable legal requirements.
Updated terms will be posted on this page. Your continued use of the website after updated terms are posted constitutes use of the website subject to the updated terms, to the extent permitted by applicable law.
Contact GoChefSupply
If you have questions regarding these Terms & Conditions, products, orders, payments, or website policies, please contact GoChefSupply:
Phone: 877-699-9561
Email: info@gochefsupply.com
Please have your order number or invoice information available when contacting customer service.